How long does a top-up take?

Most orders are completed within 5–10 minutes. During peak hours there may be slight delays; we proactively share progress.

What if my top-up fails?

If the order cannot be completed for reasons on our side, you get a 100% full refund per the page rules — no need to chase us repeatedly.

What do I need to prepare?

Please make sure your ChatGPT account can log in normally and fill in the required info on the order page; refer to the pricing page for details.

Privacy Policy

Effective date: January 1, 2025

1. Information Collection

We only collect information necessary to provide the top-up service:

Account information: used to complete the ChatGPT Plus/Pro subscription top-up
Payment information: used to process Alipay/WeChat payments (handled by third-party payment platforms)
Contact information: used to send you top-up progress notifications

2. Use of Information

The information we collect is used only to:

Complete your top-up request
Provide customer support
Process refund requests
Send service notifications

We do not use your personal information for marketing purposes.

3. Data Protection

All data transmission is encrypted
We do not store your ChatGPT account password
Your payment information is handled directly by third-party payment platforms; we cannot access full card numbers

We do not share your personal information with any third party except:

When required by laws and regulations
When necessary to protect our legitimate rights
When you give explicit consent

Our website may use cookies to:

Remember your preferences
Analyze website traffic
Improve user experience

You can disable cookies through your browser settings, but this may affect some website features.

6. User Rights

You have the right to:

Know what information we hold about you
Request deletion of your personal information
Withdraw consent for information processing

To exercise any of the above rights, please contact us via enterprise WeChat.

7. Children's Privacy

Our service is not intended for minors under 18. We do not knowingly collect personal information from minors.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of third-party websites; we recommend you review their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The updated policy will be published on this page, and material changes will be notified separately.

10. Contact Information

If you have any questions about our Privacy Policy, please contact us via enterprise WeChat.

Last updated: May 2026

Privacy Policy ​

1. Information Collection ​

2. Use of Information ​

3. Data Protection ​

4. Information Sharing ​

5. Cookie Usage ​

6. User Rights ​

7. Children's Privacy ​

8. Third-Party Links ​

9. Updates to This Policy ​

10. Contact Information ​